Privacy policy
Last updated: July 1, 2026
Your trust is important to us.
The Preverco Shop Help Center is designed to support you simply and effectively. The information you share with us is used transparently, only when necessary, and protected with the utmost care.
At Preverco, we take the protection of your personal information very seriously. This policy explains how information collected on the Preverco Shop Help Center is used, protected and retained.
1. Information we collect
When you use the Preverco Shop Help Center, certain information may be collected to improve your experience, including:
- your name;
- your email address;
- your company;
- your role or position;
- information voluntarily submitted through contact forms;
- technical data such as your browser, device, IP address and pages visited.
This information is collected only when necessary.
2. How we use your information
The information collected is used to:
- respond to your requests;
- support you in using the Preverco Shop;
- improve the Help Center content;
- analyse platform usage to optimize performance;
- ensure the security and proper functioning of the site.
Preverco does not use your information for unauthorized solicitation.
3. Cookies
The Help Center may use cookies to:
- remember certain preferences;
- analyse site traffic;
- improve navigation;
- optimize site performance.
You can change your browser settings to refuse or delete these cookies at any time.
4. Sharing your information
Preverco never sells, rents or trades your personal information.
Some information may, however, be shared with technology service providers who help operate the site (hosting, performance analysis, security or maintenance), only when necessary and in accordance with applicable laws.
5. Data retention
Personal information is retained only for as long as necessary for the purposes for which it was collected, or as required by applicable laws.
Administrative, physical and technological safeguards are in place to ensure its protection.
6. Security
Preverco applies reasonable security measures to protect personal information against:
- unauthorized access;
- disclosure;
- modification;
- loss;
- destruction.
Although no computer system can guarantee absolute security, we do everything possible to protect the information entrusted to us.
7. Your rights
In accordance with applicable laws, you may:
- request access to your personal information;
- request its correction;
- request its deletion when permitted;
- withdraw your consent when applicable.
Any request may be addressed to Preverco's privacy officer.
8. Links to other sites
The Help Center may contain links to external sites.
Preverco is not responsible for the content or privacy practices of those sites. We encourage you to review their respective policies.
9. Changes to this policy
This policy may be updated to reflect changes to the Help Center, the technologies used or legal requirements.
The date of the last update will appear at the top of this page.
10. Contact us
If you have any questions about this policy or the protection of your personal information, you can contact us: