Terms of use

1. Purpose of the platform

The Preverco Shop Help Center is designed to provide Preverco Shop users with:

• user guides;
• tutorials;
• training capsules;
• answers to frequently asked questions;
• resources to facilitate the use of the Preverco Shop.

The information provided is for informational purposes only and may be changed without notice.

2. Permitted use

You agree to use this platform only for professional purposes and in compliance with applicable laws.

You specifically agree not to:

• attempt to access unauthorized sections;
• disrupt the operation of the site;
• transmit viruses or any other malicious code;
• copy or reproduce content without Preverco's written authorization;
• use the information in a fraudulent manner or contrary to its intended purpose.

3. Accuracy of information

Preverco makes every effort to ensure the accuracy of the information published.

However, some information may be modified, removed or updated without notice to reflect changes to the Preverco Shop or our processes.

In the event of a discrepancy between information published on this platform and an official communication from Preverco, the official communication prevails.

4. User accounts

Some sections of the Help Center may be reserved for authorized Preverco Shop users.

You are responsible for:

• the confidentiality of your credentials;
• activities carried out from your account;
• promptly notifying us of any unauthorized use.

Preverco reserves the right to suspend or remove access in the event of abusive or non-compliant use.

5. Intellectual property

All content presented on this platform is the property of Preverco or is used with the required authorizations.

This includes, but is not limited to:

• texts;
• videos;
• illustrations;
• avatars;
• graphics;
• logos;
• photographs;
• downloadable documents;
• visual and interactive elements.

Any reproduction, modification, distribution or use without written authorization is prohibited.

6. Service availability

Preverco strives to ensure the Help Center is available at all times.

However, temporary interruptions may occur, including for:

• maintenance;
• updates;
• technical reasons;
• events beyond our control.

Preverco cannot guarantee continuous, uninterrupted availability.

7. External links

The Help Center may contain links to external sites or services.

These links are provided for informational purposes.

Preverco assumes no responsibility for the content, policies or practices of these third-party sites.

8. Limitation of liability

The information provided on this platform is offered "as is".

To the extent permitted by applicable law, Preverco shall not be liable for direct or indirect damages arising from:

• the use or inability to use the Help Center;
• an error or omission in the content;
• a service interruption;
• a technical failure beyond its control.

9. Protection of personal information

Use of this platform is also governed by our Privacy Policy, which explains how personal information is collected, used and protected.

10. Changes

Preverco may modify these terms of use at any time.

Any modification takes effect as soon as it is published on this page.

We invite you to review this section periodically.

11. Governing law

These terms are governed by the laws of the province of Quebec and applicable federal laws of Canada.

Any dispute relating to the use of this platform shall be submitted to the competent courts of Quebec.

12. Contact us

If you have any questions about these terms of use or the Preverco Shop Help Center, please contact us: