Accessibility
Last updated: July 1, 2026
Need a hand?
If you have difficulty using the Help Center or the Preverco Shop, Sébastien and our Customer Service team are here to support you. Please don't hesitate to contact us — we'll be happy to help.
At Preverco, we believe everyone should be able to easily access the resources available to them. That's why we strive to make the Preverco Shop Help Center accessible to as many users as possible, regardless of their abilities or the technologies they use.
Our improvement process is ongoing and aims to provide a simple, intuitive, and inclusive experience.
Our commitment
We work to design a platform that promotes:
- simple and consistent navigation;
- a clear and easy-to-understand interface;
- good content readability;
- compatibility with different devices and browsers;
- easy use with assistive technologies.
Our goal is to provide a quality experience for all users.
Accessibility features
The Preverco Shop Help Center includes:
- a clear navigation structure;
- a responsive layout adapted to computers, tablets, and mobile devices;
- visual contrasts that support readability;
- interactive elements designed to be keyboard accessible;
- headings and content hierarchy that make navigation easier;
- descriptive links that help users understand their destination.
We continue our efforts to improve the platform's accessibility.
Compatibility
The Help Center is designed to work with recent versions of the major browsers, including:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari
The platform is also optimized for mobile devices and tablets.
Continuous improvement
Accessibility is an evolving process.
We regularly review the Help Center content and features to identify possible improvements and follow recognized best practices in digital accessibility.
Whenever possible, we draw inspiration from the Web Content Accessibility Guidelines (WCAG) recommendations.
Encountered a difficulty?
If you experience an accessibility issue or have suggestions to improve your experience, we want to hear about it.
Your feedback helps us make the Help Center more accessible for everyone.
Contact us
We will do our best to respond to your request promptly and propose a solution suited to your needs.